Last updated: 8 October 2026
This English translation is provided for convenience only. Only the French version is legally binding; in case of any difference, the French version prevails.
These terms of sale (the “Terms of Sale”, in French “CGV”) apply to any subscription to the BrakorDetail software taken out with:
- Publisher
- Adam BEZIOUNE, sole proprietorship (entrepreneur individuel, EI) — trading name: BrakorDetail
- Address
- 230 Chemin du Pey de Gallin, 83170 Brignoles, France
- SIREN / SIRET
- 884 818 717 / 884 818 717 00016
- Registration
- 884 818 717 R.C.S. Draguignan
- VAT
- VAT not applicable, article 293 B of the French General Tax Code (Code général des impôts)
- Phone
- 0665397246
1. Purpose and eligible customers
BrakorDetail sells, on a subscription basis, online access to management software intended for professionals in car washing, valeting and car detailing (the “Service”).
The Service is reserved for professionals (companies, sole proprietors, micro-entrepreneurs) acting for the purposes of their business (the “Customer”). By subscribing, the Customer declares that they are acting as a professional. The provisions of the French Consumer Code specific to consumers therefore do not apply; BrakorDetail nevertheless grants the Customer the contractual right of withdrawal described in article 5.
The Terms of Sale prevail over any other document of the Customer. They are supplemented by the terms of use and the privacy policy.
2. Plans and prices
The plans, their features and their limits (number of users, of active customers…) are described on the Pricing page. Prices are stated in euros, all taxes included: VAT not applicable, article 293 B of the French General Tax Code. The applicable price is the one displayed at the time of subscription.
The set-up of a custom domain by BrakorDetail is an option invoiced once, with the first payment, when the plan does not include it.
BrakorDetail may change its prices. Any increase is notified to the Customer by email at least 30 days before it applies, which takes effect at the next renewal; the Customer may cancel before that date.
3. Subscription
The Customer chooses their plan and billing period (monthly or yearly), fills in their details, accepts the Terms of Sale and the Terms of Use, then pays for their order on Stripe’s secure payment page. The contract is concluded when the payment is confirmed. The Customer then creates their space with the link displayed on screen and sent by email.
Free trial: when a plan includes a trial, its length is shown before subscribing. If no card is requested, the trial ends free of charge at its term. If a card is saved, the first payment takes place at the end of the trial, unless cancelled before that date. Two days before the end of the trial, the Customer is informed by email and in their space of the amount that will be charged, or of the card to add in order to continue.
Promotional codes: their conditions (amount, duration, eligible plans, expiry date) are specified when they are issued; they cannot be combined or exchanged for cash.
Referral: each Customer has, in their space (Referral), a code to pass on to other professionals. A new Customer who subscribes with this code gets one month free, deducted from their next invoice. The referring Customer also gets one month free, deducted from their next invoice, once the referred Customer’s first invoice has been paid and the 14-day withdrawal period has passed; no month is due if the referred Customer withdraws or stops their subscription before then. One month corresponds to the monthly price of the plan concerned, or to one twelfth of its yearly price. Referral requires a subscription paid by card; it cannot be combined with a promotional code or exchanged for cash. BrakorDetail may suspend the programme at any time; months already earned remain due.
4. Payment and invoicing
The subscription is payable in advance, for each period, by bank card via Stripe. The renewal is charged automatically when due. BrakorDetail never has access to card numbers.
An invoice is issued for each payment. It is available in the Customer’s space (Subscription › Invoices) and sent to them by email.
If a payment fails, new attempts are made and the Customer is asked to update their payment method. Failing settlement, access to the space is suspended; the data is kept and access is restored as soon as payment is made. In accordance with article L441-10 of the French Commercial Code, any amount unpaid when due automatically bears late payment penalties at three times the legal interest rate, together with a fixed indemnity of €40 for recovery costs. No discount is granted for early payment.
5. Term, withdrawal and termination
The subscription is concluded for the chosen period (one month or one year) and is tacitly renewed for an identical period. It involves no commitment beyond the current period.
Automatic renewal. It is on by default. The Customer can turn it off when subscribing, then at any time from their space (Subscription › Automatic renewal), and turn it back on as long as the subscription has not ended. When it is off, the subscription ends at the end of the current period (or of the free trial), with no new charge: access to the space is then closed and the data is kept and then deleted under the conditions of article 10 (twelve months). The Customer is notified by email and in their space 7, 5, 2 and 1 day(s) before the end date.
14-day withdrawal. The Customer may withdraw, without giving any reason, within 14 days of their first payment: directly from their space (Subscription › Withdrawal), or by writing to BrakorDetail through the contact form or to brakordetail@gmail.com. The subscription is then stopped immediately and the Customer is refunded, on the card used for payment, in proportion to the unused days of the paid period, any day started being due. Example: a monthly subscription paid on the 1st of a 30-day month, which the Customer gives up on the 10th, is refunded 20 days out of 30. The fees for setting up a custom domain are not refunded. Each refund gives rise to a credit note; it is made without delay, its appearance on the Customer’s account then depending on their bank.
After 14 days, no refund is due. The Customer may cancel at any time from their space by turning off automatic renewal. Cancellation takes effect at the end of the period already paid, until which the Service remains accessible; the period started is not refunded, except in the event of a breach by BrakorDetail.
A change of plan takes effect immediately; the price difference is calculated in proportion to the remaining period and appears on the next invoice.
In the event of a serious breach by a party of its obligations, not remedied within 15 days of a formal notice, the other party may terminate the contract as of right.
6. BrakorDetail’s commitments
- Provide the Service described in the plan subscribed to, under a best-efforts obligation.
- Host the data in the European Union, back it up every night and implement appropriate security measures (see the appendix).
- Develop and maintain the Service; planned work is carried out, as far as possible, outside usual opening hours.
- Answer support requests sent through the contact form or by email to brakordetail@gmail.com as quickly as possible on working days.
7. The Customer’s commitments
- Provide accurate information and use the Service in accordance with the Terms of Use.
- Check the documents they issue (quotes, invoices, credit notes) and their compliance with the rules applicable to their activity, in particular tax rules.
- Have a legal basis for the data of their customers that they record and for the messages (emails, review requests) they have sent to them, and inform them of this processing.
- Keep their team’s access confidential.
8. Payments collected for the Customer
When the Customer activates online payment collection (booking deposits, payment of invoices by their own customers), they open a payment account with Stripe and accept Stripe’s terms applicable to connected accounts. Funds are paid directly into this account. Stripe’s fees are borne by the Customer; BrakorDetail’s commission, if any, is shown in the space before activation.
9. Emails
Emails (reminders, documents, review requests) are sent on behalf of the Customer to their own customers.
10. Customer data and end of contract
The Customer remains the owner of their data. They can export it at any time from their space (accounting exports, full archive, data of a customer).
At the end of the subscription, the space is suspended and the data is kept to allow a resumption or a recovery. It is deleted at the Customer’s request and, failing that, automatically twelve months after the end of the subscription; a reminder email is sent to the Customer one month before deletion. It is up to the Customer to export beforehand the documents they must keep themselves, in particular their invoices (ten years).
11. Liability
BrakorDetail’s liability is limited to direct and proven damage resulting from a breach of its obligations. It does not cover indirect damage, such as loss of revenue, customers or reputation. In the event of data loss, BrakorDetail’s obligation is limited to restoring the latest available backup.
For all causes combined, BrakorDetail’s liability is capped at the amount paid by the Customer for the twelve months preceding the event giving rise to it.
Neither party is liable for a failure due to force majeure within the meaning of article 1218 of the French Civil Code.
12. Confidentiality
Each party keeps confidential the non-public information of the other party that it learns in connection with the contract, for its duration and for two years after it ends.
13. Changes to the Terms of Sale
BrakorDetail may change the Terms of Sale. The new terms are notified to the Customer at least 30 days before they apply, which takes effect at the next renewal; a Customer who refuses them may cancel before that date.
14. Governing law and disputes
The Terms of Sale are governed by French law. The parties first seek an amicable solution. Failing that, and subject to mandatory rules of jurisdiction, any dispute falls within the jurisdiction of the Commercial Court of Draguignan (France).
Appendix — Processing of data on behalf of the Customer (article 28 of the GDPR)
For the personal data that the Customer records in the Service, the Customer is the controller and BrakorDetail is their processor.
- Subject matter and duration: provision of the Service, for the duration of the contract and then until the deletion of the data provided for in article 10.
- Nature and purposes: hosting, consultation, organisation and display of the data; sending of emails; booking pages, customer portal and document links; online payment collection when the Customer activates it.
- Data: identity and contact details of the Customer’s customers and prospects (name, email, phone, address), vehicles (model, registration), appointments, quotes, invoices and payments, inspection photos and signatures, notes; accounts of the Customer’s colleagues.
- Data subjects: the Customer’s customers and prospects, the Customer’s colleagues.
BrakorDetail undertakes to:
- process this data only on the documented instructions of the Customer, consisting of the Terms of Sale and the use of the Service’s features;
- ensure the confidentiality of the data and access it only when necessary (support requested by the Customer, security, maintenance);
- implement appropriate security measures: encrypted connections (HTTPS), hashed passwords, two-factor authentication, separation of data per company, roles and activity log, encrypted content of pending emails, daily backups;
- use only the following sub-processors, which the Customer authorises: Hetzner Online GmbH (hosting, European Union), Sendinblue SAS — Brevo (sending of emails, France), Stripe (online payments, when the Customer activates them); the Customer is informed of any change and may object to it by terminating;
- help the Customer respond to requests from data subjects (export of a customer’s data, anonymisation) and fulfil their security obligations;
- notify the Customer of any personal data breach as soon as possible, and at the latest 48 hours after becoming aware of it;
- delete the data at the end of the contract under the conditions of article 10, after allowing the Customer to export it;
- make available to the Customer the information needed to demonstrate compliance with these obligations.
When the Customer subscribes an external calendar (Google Calendar, Apple Calendar, Outlook) to the calendar address of their space, appointment data is read by that service, chosen by the Customer and under their responsibility.